Refund policy

At Sexy Fiber, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return:

• Items must be unused and unopened
• Products must be in original packaging
• Proof of purchase is required

Due to health and safety regulations, opened consumable products may not be eligible for return unless damaged or defective.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can resolve it promptly.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days depending on your financial institution.

Non-Refundable Items

The following items are generally non-refundable:

• Opened products
• Gift cards
• Promotional or clearance items
• Subscription orders already processed

Subscription Cancellations

Subscription orders may be canceled or modified before the next billing date through your account portal or by contacting customer support.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

For refund or return inquiries, please contact:

Sexy Fiber
Email: [Insert Email Address]
Website: SexyFiber.com